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Test Results
How and when to obtain test results from the surgery
Please note that we do have a strict policy regarding confidentiality and data protection.
In this respect we will only give out results to the person they relate to unless that person has given prior written permission for their release or if they are not capable of understanding them.
Getting your test results
Please note that you can view all results of tests ordered by the Surgery on your NHS App or Patient Access.
- Most results will be available within two to four weeks of your test.
- This applies only to investigations (blood tests, scans, x-rays, etc.) requested by clinicians at Penrhyn Surgery or the Out of Hours GP Service.
- You will not be able to view the results of tests ordered through the hospital on this app.
- If your test was requested by a hospital or any other healthcare provider, please contact them directly.
Normal Test Results
We do not contact patients to discuss normal results.
Abnormal Test Results
If your test results are abnormal, we will contact you directly to discuss them.
Please see below the timescales for contacting you to discuss your abnormal test results
- Emergency cases: You will be contacted within 24 hours.
- Urgent cases: You will be contacted within three days.
- Routine cases: You will be contacted within 2- 4 weeks.
Please note these timescales may be impacted by bank holidays.
Questions about your results
Get in touch with the surgery if you do not see your results in the NHS app within four weeks
Please contact us via our online platform Klinik or via telephone.
We cannot give test results to friends or relatives unless we have your written permission.
PRACTICE POLICIES
Find out more about our policies and procedures
